Carrington Mortgage Holdings, LLC

  • Training & Development Specialist, Senior

    Job Locations US-CA-Aliso Viejo
    Job ID
    2018-6809
    Position Category
    Human Resources
    Company
    Carrington Mortgage Holdings, LLC
    Position Type
    Regular
  • Overview

    Carrington is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically- and horizontally-integrated, and provide a broad range of real estate services encompassing nearly all aspects of single family residential real estate transactions in the United States. Carrington’s international presence includes operations in the United Kingdom and Italy. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. Join us.

    Responsibilities

    The Training and Development Specialist Senior is responsible for facilitating, instructing and delivering technical and non-technical training to new and existing employees, consistent with the business units and company-wide training policies and procedures. Acts as support for other trainers provides training guidance and operational support to training team.

     

    What you’ll do: 

    • Proactively conducts technical and non-technical, in-person and virtual training leveraging technology to provide success in an employee’s current role and/or desired role. Ensures employees across the country and in multiple time zones have a position training experience.
    • As a part of the learning environment, coaches employees on how to be successful when engaging with other team members, customers and management.
    • Engage in learning through train-the-trainer process and self-development to expand the quantity or instructional content which can be facilitated on multiple subjects to multiple markets (understanding marketed specificity) and to one or more business lines.
    • Provides evaluative, constructive feedback to other Trainers to ensure employees; future success resulting from training sessions. And other forms of learning. May also provide constructive feedback on process, delivery, and desired results to SMWs and/or other Trainers.
    • May work in the business unit and assist members and/or observe and coach employee’s on-on-one to improve performance. Coaching employees may include observation, feedback and engaging employees to participate, take action, and commit to change.
    • Perform other duties as assigned.

    You’ll love this job if you’re:

    • Agile and Resourceful. You effortlessly shift gears and come up with workable solutions to problems.
    • Tactful and Friendly. You’re a charismatic person who takes pride in great customer service.
    • Quality Focused and Industrious. You’re passionate about maintaining high standards and delivering results.

    Qualifications

    What you’ll need:

    • Bachelor's college degree or equivalent combination of education and experience.
    • Six (6) plus years of experience in a Trainer role in similar or related the industry or business unit in the functional area(s) training on.

    We are an Equal Opportunity Employer

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