The NEXT LEVEL STARTS HERE AT CARRINGTON CONNECTS!
At Carrington Connects, it is our mission to ensure a wonderful experience for all customers and to achieve Carrington’s mission of delivering real estate to home buyers across the United States. The Dialer Administrator will work behind the scenes to drive the success of Carrington Connects as a whole, and we have a great time doing it. Ping Pong anyone?
What You Will Do
Design, execute, manage and analyze Daily Dialer campaigns and strategies for Carrington Connects. Functions as the subject matter expert for the Connects Telephony System and CRM Integration; evaluates and recommends business process improvements. Work in partnership with Connects Operations and Strategic Initiatives leadership to develop and execute business strategies. Make operational recommendations to ensure that optimal performance is reached and sustained. Analyze call campaign results to determine effectiveness of the strategy and identify which campaigns have the highest success rates. Manage and maintain skills assignments for loan officers, home specialists, and loan processors to route calls properly.
What You Will Need
What do we offer?
Visit us at www.carringtonconnects.com