Carrington Mortgage Holdings, LLC

  • Training & Development Specialist, II

    Job Locations US-IN-Westfield
    Job ID
    2018-7356
    Position Category
    Training
    Company
    Carrington Mortgage Holdings, LLC
    Position Type
    Regular
  • Overview

    FOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated real estate and mortgage company with four business divisions: Asset Management, Mortgage Servicing and Origination, Property Logistics and Management and Real Estate Services. TOGETHER, the Carrington Family of Companies has the ability to direct a range of activities across the life cycle of single family residential assets. TODAY, Carrington seeks to deliver to investors and consumers a comprehensive set of products and investment opportunities in the single-family residential markets with the ability to execute immediately.

     

    As a result of our continuing growth and success, Carrington Mortgage Holdings is seeking a Training and Development Specialist, II to join our team in Westfield, IN!

    Responsibilities

    The Training and Development Specialist is responsible for facilitating, instructing and delivering technical and non-technical training to new and existing employees, consistent with the business units and company-wide training policies and procedures. Acts as support for other trainers provides training guidance and operational support to training team. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.


    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Proactively conducts technical and non-technical, in-person and virtual training leveraging technology to provide success in an employee’s current role and/or desired role. Ensures employees across the country and in multiple time zones have a position training experience.
    • As a part of the learning environment, coaches employees on how to be successful when engaging with other team members, customers and management.
    • Engage in learning through train-the-trainer process and self-development to expand the quantity or instructional content which can be facilitated on multiple subjects to multiple markets (understanding marketed specificity) and to one or more business lines.
    • Provides evaluative, constructive feedback to other Trainers to ensure employees; future success resulting from training sessions. And other forms of learning. May also provide constructive feedback on process, delivery, and desired results to SMWs and/or other Trainers.
    • May work in the business unit and assist members and/or observe and coach employee’s on-on-one to improve performance. Coaching employees may include observation, feedback and engaging employees to participate, take action, and commit to change.

    Qualifications

    • Bachelor's college degree or equivalent combination of education and experience.
    • Six (6) plus years of experience in a Trainer role in similar or related the industry or business unit in the functional area(s) training on.

     

    EEO/AAP Employer

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