FOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated real estate and mortgage company with four business divisions: Asset Management, Mortgage Servicing and Origination, Property Logistics and Management and Real Estate Services. TOGETHER, the Carrington Family of Companies has the ability to direct a range of activities across the life cycle of single family residential assets. TODAY, Carrington seeks to deliver to investors and consumers a comprehensive set of products and investment opportunities in the single-family residential markets with the ability to execute immediately.
As a result of our continuing growth and success, Carrington Mortgage Services is seeking a Dialer Operations Analyst for our office in Westfield, IN office!
Execute, design, manage and analyze all Daily Dialer campaigns and strategies for all business units within the organization. Work in partnership with Dialer Operations Manager to develop and execute business strategies. Make operational recommendations to ensure that optimal performance is reached and sustained. Create and maintain daily system and agent productivity reports. Work with telecom engineers and call center managers to create a high performance calling environment to provide support and feedback for execution. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
EDUCATION, EXPERIENCE AND/OR LICENSES: