Carrington Mortgage Holdings, LLC

  • Foreclosure Specialist, Team Lead

    Job Locations US-CA-Anaheim
    Job ID
    Position Category
    Carrington Mortgage Services, LLC
    Position Type
  • Overview

    Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We are a fully integrated mortgage company supporting our customers by providing a broad range of real estate services encompassing nearly all aspects of single family residential real estate transactions in the United States.


    Our Mortgage Servicing platform has continued to grow by focusing resources on excellent execution of our key competencies, including customer service, delinquency management, default management, loan administration, analytics and investor reporting – all while  preserving home ownership and providing world-class servicing. We’re always building our mortgage business with our customers in mind. Join us.


    The Foreclosure Specialist Team Lead will be responsible for monitoring activities of the foreclosure process relative to the accurate and timely handling of residential mortgage loans in foreclosure in accordance with applicable state foreclosure requirements.  Provide assistance, work flow direction and training to staff in the foreclosure department.  Perform all duties in accordance with the company’s policies and procedures, all state and federal laws and regulations, wherein the company operates.



    • Maintain, review, follow-up and ensure the timely and accurate completion of all regular scheduled steps including outstanding/late steps in the foreclosure tracking templates on a daily basis.
    • Input the completion date on the date the action occurs.
    • Obtain approval, and modify the scheduled date to a date in the future whenever a step in the process cannot be completed. Perform routine follow-up on a daily basis.
    • Communicate with attorney/trustee via Lenstar regarding delays and requests for information.
    • Utilize all department reports to manage pipeline.
    • Complete/ensure all attorney requests for additional information or documentation are provided within 24 hours of the request.
    • Accept and approve vendor/attorney invoices for services rendered or costs incurred within 72 hours of receipt of the invoice.
    • Ensure all attorney fees/costs and foreclosure costs charged are within Investor, Fannie Mae, FHA, VA, and PMI allowable fees schedules.
    • Identify and analyze “exception cases”/lien threats on a daily basis including but not limited to tax sales, drug seizures and contested foreclosures, make recommendations for a resolution and develop action plan and timeline with the attorney, notify the manager and the investor/insurer as required.
    • Notify the investor the day following the sale of the sale results.
    • Transfer files for conveyance/claim filing and/or to REO within 24 hours after the foreclosure sale or completion of the Ratification, Confirmation or Redemption period.
    • Process all reinstatement funds within 24 hours of receipt; ensure CAW and suspense reflects zero balance and remove the loan from the foreclosure workstation.
    • Clear all reconciling items/out of balance conditions in the CAW payment clearing within 24 hours.
    • Verify taxes and insurance maintained and paid timely.
    • Complete monthly, investor/client, PMI, VA, and FHA (SFDMS) reporting.
    • Document all servicing, action taken, delays, follow-up, and phone conversations in the system notes
    • Compile, maintain, and input all appropriate IRS 1099A/1099C information for each foreclosed loan in the same month that the foreclosure sale is held.
    • Monitor vendor performance and notify manager of any consistent problems (vendors inability/failure to comply with investor/insurer procedures and/or CMS requirements).
    • Ensure all foreclosure procedural documents are imaged timely.
    • Review future sales 14 days prior to foreclosure sale to ensure all requirements are met.
    • Monitor third-party sale funds process, provide posting instructions, and properly close out file.
    • Monitor foreclosure Deeds and escalate any delays in obtaining the Deed that will exceed 30 days.
    • Identify and resolves complex issues to avoid delays in the foreclosure process.
    • Monthly reporting to management of KPI’s.
    • Perform other duties as assigned.


    • Knowledge of the foreclosure process and the difference between Judicial and Non-judicial states.
    • Strong interpersonal skills with a focus on teamwork and quality on loan evaluation.
    • Excellent written and oral communication, organizational, and time management skills.
    • Ability to manage work in order to meet strict deadlines.
    • Ability to handle multiple tasks under pressure and changing priorities.
    • Ability to self-motivate and work with limited supervision.
    • Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints.
    • Ability to make decisions that have moderate impact on immediate work unit.
    • Ability to organize and prioritize own work schedule on short-term basis (longer than one month).
    • Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.
    • Ability to compose materials such as detailed reports, work-related manuals, publications of limited scope or impact, etc. and to make presentations outside the immediate work area.



    • High School Diploma or equivalent work experience.
    • Five (5) plus years banking/mortgage experience and/or five (5) plus years as a Foreclosure Specialist.


    EEO/AAP Employer


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