Carrington Mortgage Holdings, LLC

  • Default Claims QA Analyst, I

    Job Locations US-IN-Westfield
    Job ID
    Position Category
    Carrington Mortgage Services, LLC
    Position Type
  • Overview

    Founded in 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated financial services company that covers virtually every aspect fo the single family residential real estate transaction, including investment in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services.  Carrington has built the infrastructure necessary to maximize value during any market cycle.


    We are currently looking for a Default Claims QA Analyst, I to join our team in Westfield, IN!


    Under moderate supervision, the Default Claims Quality Assurance (“QA”) Analyst is responsible for review and reconciliation of al default claims (i.e. Mortgage Insurance (MI) claims, etc.) for accuracy, certify as such and transmit the claim filing to the appropriate entity (FHA, USDA, PMI, VA, FNMA, and FHLMC). Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.




    • Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy.
    • Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements
    • Identifies errors from the QA claim review and ensures corrections have been completed before submitting the claim for reimbursement
    • Document Mortgage platform with appropriate process tracking
    • Escalate trends or issues identified from the QA of the claim form
    • Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to investor/insurer guidelines.
    • Ensure company/procedures around the curtailment of interest or advances are followed and enforced
    • Responsible for internal quality assurance of all departmental claim documents.
    • Complete monthly audits assigned.
    • Perform other duties and special projects as assigned.


    • High School diploma required; some college preferred.
    • One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.



    • Competitive compensation with incentive bonus plans
    • Excellent benefits including Medical, Dental, Vision, 401K, Short Term and Long Term Disability Insurance
    • 10 days of paid vacation in the first year, not including sick time or floating holidays
    • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal;
    • Customized training programs to help you advance in your career.
    • Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
    • And a philanthropic workforce that supports causes year-round through the Carrington Charitable Foundation.


    EEO/AAP Employer 


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