Carrington Mortgage Holdings, LLC

  • QA Document Coordinator

    Job Locations US-IN-Westfield | US-CA-Anaheim
    Job ID
    Position Category
    Carrington Mortgage Services, LLC
    Position Type
  • Overview

    FOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated real estate and mortgage company with four business divisions: Asset Management, Mortgage Servicing and Origination, Property Logistics and Management and Real Estate Services. TOGETHER, the Carrington Family of Companies has the ability to direct a range of activities across the life cycle of single family residential assets. TODAY, Carrington seeks to deliver to investors and consumers a comprehensive set of products and investment opportunities in the single-family residential markets with the ability to execute immediately.


    As a result of our continuing growth and success, Carrington Mortgage Services is seeking a QA Document Coordinator for our office in Westfield, IN!


    The QA Document Coordinator will be responsible for pulling documents from various Loan Servicing systems to address requests from Customers (internal and external), Federal, State and Local auditing agencies including FHA, VA, and USDA.  Also responsible for performing a first level review of documents for accuracy and completeness and identifying opportunities for improvement.  Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.


    • Locate and identify appropriate documents in multiple data sources as required for each project assignment.
    • Apply proven problem-solving skills to help validate loan servicing documents through careful testing to ensure timeliness and accuracy of document provisioning.
    • Ensure that documents are saved in a specific manner as required by the company or agency.
    • Assist Loan Servicing QA analyst with any areas needed to ensure department meets its timelines.
    • Source and compile/organize loan servicing documents into complete “staging folders”.
    • Review completed servicing files and extract documents needed for various audit requests.
    • Utilize Loan Servicing technology (such as Fiserv and Nautilus) to obtain information.
    • Perform other duties as assigned.


    • High school diploma required. Bachelor’s Degree or equivalent job experience preferred.
    • 1-2 years’ experience in the mortgage industry preferred

    EEO/AAP Employer


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