Carrington Mortgage Holdings, LLC

  • Retail Underwriting Manager

    Job Locations US-CA-Anaheim
    Job ID
    Position Category
    Carrington Mortgage Services, LLC
    Position Type
  • Overview

    Carrington Mortgage Services is a fully integrated mortgage company with mortgage lending and servicing operations and an affiliated real estate brokerage.  We are part of Carrington Holding Company, LLC , which owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions.


    Due to our continuous growth, we are seeking a Retail Underwriting Manager to join our Anaheim, CA. team. Consider Carrington today!


    The Retail Underwriting Manager will be responsible for ensuring all loans are underwritten in accordance with Company and Investor guidelines following company’s policies and procedures.  Makes sound underwriting decisions and ensures that all decisions meet legal and policy requirements. Perform all duties in accordance with company policies and procedures and all state and federal regulations.




    • Manages group of underwriters.
    • Assigns files to ensure workload balance.
    • Manages productivity of each within standards set for department and loan type, set goals.
    • Performs analysis of LOS production reports and provides updates to senior management on turn-times within department.
    • Mentors and trains underwriters
    • Provides upfront technical and guideline training, recommends areas of improvement, provides ongoing training, promotes within department.
    • Monitors performance of underwriter’s quality of work, technical abilities, and risk analysis.
    • Reviews files for quality, provides 2nd signatures for files outside of authorities.
    • Conducts regular meetings to provide ongoing training and feedback.
    • Assists in the development of underwriting guidelines and training materials. Stays abreast of changes within industry and how they affect company guidelines, underwriting workflow, policies and procedures.
    • Works with senior management to establish department goals and objectives.
    • Develops day-to-day processes that will improve performance of team and department, improves cost to originate, improve customer service.
    • Responds to post funding audits, investor reviews and various quality control reports as they apply to department and staff. Establishes corrective action plans to eliminate and prevent reoccurring findings.
    • Recruits and interviews for open underwriting positions within department.
    • Acts corporate underwriter/manager during absences and vacations.
    • Performs underwriting duties during peak volume and staff shortages.
    • Performs all other duties as assigned.


    • Ability to understand opposing points of view on highly complex issues and to negotiate and integrate difference viewpoints.
    • Ability to interact with Senior Management as an advisor on projects, and to act as the company’s principal spokesperson in area of expertise.
    • Ability to make decisions that have significant impact on the department’s credibility, operations, and services.
    • Ability to organize and prioritize work schedules of others on short-term basis.
    • Ability to organize and prioritize work schedules of others on long-term basis.
    • Ability to compute, analyze, and interpret complex statistical data and/or to develop forecasts and computer models.
    • Ability to make informal presentations, inside and/or outside the organization; speaking before groups.
    • Strong negotiation skills.
    • Advanced working knowledge of Microsoft Suite (Word, Excel, Outlook, etc.)
    • Experience working in a paperless environment preferred.



    • Current Mortgage Loan Originator (MLO) License from NMLS required in applicable state jurisdictions.
    • Associate’s degree or equivalent work experience.
    • FHA Direct Endorsement license required.
    • Eight (8) years of experience as an Underwriting Manager/Supervisor.


    EEO/AAP Employer


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