Carrington Mortgage Holdings, LLC

  • Correspondent Submission Specialist

    Job Locations US-CA-Anaheim
    Job ID
    2019-8348
    Position Category
    Operations
    Company
    Carrington Mortgage Services, LLC
    Position Type
    Regular
  • Overview

    Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We are a fully integrated mortgage company supporting our customers by providing a broad range of real estate services encompassing nearly all aspects of single family residential real estate transactions in the United States.

     

    Our Mortgage Lending Division is becoming an industry leader by providing competitive mortgage products within our Retail and Wholesale lines of business. We deliver a superior customer experience by meeting individual needs, focusing on financial education, ensuring that our loans close on time and making the entire process as easy as possible. We’re always building our mortgage business with our customers in mind. Join us.

    Responsibilities

    The Correspondent Submission Specialist will be responsible for ensuring all loans are indexed and setup in a timely proficient manner while maintaining accuracy and quality customer service. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

     

    • Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file.
    • Enter or verifies information into loan origination system.
    • Reviews and audits loan documentation to ensure accuracy.
    • Indexing documents
    • Maintain a high level of customer service to all internal and external customers.
    • Maintains confidential information concerning loan applicants.
    • Assists departmental support staff when necessary.
    • Perform other duties as assigned.

    Qualifications

    • Knowledge of mortgage industry and loan documents
    • Strong working knowledge of loan operating systems, preferably Encompass 360.
    • Strong oral and written communication skills
    • Strong computer skills (i.e. use of the Microsoft Office suite; Word, Excel, Outlook, etc.) and use of office machines such as copiers, scanners and fax machines.
    • Strong customer service skills
    • Requires some organizational skills and ability to work on several files simultaneously.
    • Ability to prioritize and multi-task without supervision
    • Ability to conduct business effectively over the telephone and internet
    • Ability to handle detailed assignments.
    • Ability to organize and prioritize workload and meet deadlines.

     

    EDUCATION, EXPERIENCE AND/OR LICENSES:

     

    • High School education or GED.
    • One (1) year mortgage experience.
    • Experience working in a paperless environment preferred.

     

    EEO/AAP Employer

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